Effective date: 2026-10-27
Delete your account and data
You can delete your FlowUp account and everything attached to it at any time. Deleting is permanent and cannot be undone.
Delete in the app (fastest)
- Open FlowUp and go to the Me tab.
- Scroll to the Account section and tap Delete account.
- Read the warning and confirm. You will be asked to confirm with the account you signed in with (Apple or Google) so nobody else can delete your account.
- When it finishes, you are signed out and your data is gone.
If you cannot open the app
Send an e-mail to [email protected] with the subject "Delete my FlowUp account", from the e-mail address on your account (for Apple sign-in this may be a private relay address; tell us which Apple or Google account you used). We may ask you for one more detail to confirm it is you. We delete the account and respond within 30 days, usually much sooner.
What is deleted
- Your account, profile, sign-in link and sessions.
- Body entries, weigh-ins, goals and reports.
- Meals, nutrition targets, water logs and the stored meal photos.
- Programs, workouts, sets and training progress.
- Flow chat messages, actions and usage counters.
Deletion starts immediately. Copies in our routine backups are removed when those backups rotate out.
What is not deleted by this
- Your subscription. Deleting your account does not cancel a subscription. Cancel it in the App Store (Settings, your name, Subscriptions) or Google Play (Profile, Payments and subscriptions, Subscriptions), or you will be charged.
- Purchase records held by Apple, Google and RevenueCat, and records we must keep by law, such as invoices. They follow those parties' own retention rules.
- Data that Anthropic and Google process for a single request is handled under their own terms; we do not use it to build a profile of you.
Delete only some data
You can remove individual meals, weigh-ins and workouts inside the app. To delete other parts without closing your account, e-mail us and tell us what to remove.
Questions
See the Privacy Policy or write to [email protected].